Last updated: September 12, 2025
Welcome to APPETTO, an application designed to help pet owners make informed decisions about their pets’ nutrition and choose food products that best meet their needs.
This Privacy Policy explains how we collect, use, store, and protect your personal information, and outlines the conditions governing the use of our services.
1) General Information
Application Name: APPETTO
Data Controller: SAS Personae Agency
Website: www.appetto.co
Contact Email: support@appetto.co
2) Data Collection and Use
User-provided data:
First and Last Name: User profile personalization.
Email Address: Account login and account recovery.
Profile Picture: Via Google Sign-In or manual upload.
Automatically collected data:
IP Address and Device Identifiers: Security and fraud prevention.
Usage Data: User interactions, session duration, performance monitoring, and technical error tracking.
Cookies and Similar Technologies: Improving user experience, technical performance, and analytics.
Data collected by third-party services:
APPETTO uses various third-party services that may collect or process data:
Google Cloud (Firebase, Google Sign-In): User authentication and secure data storage.
Supabase: User account information management and storage.
RevenueCat: Subscription and payment management.
OneSignal: Push notification delivery and user engagement management.
This data is used exclusively to provide, secure, maintain, and improve our application. We do not sell or transfer personal data to unauthorized third parties.
3) Accuracy and Limitation of Liability Regarding Product Information
APPETTO provides nutritional ratings and information based exclusively on publicly available data supplied by manufacturers, distributors, and official sources.
Despite our best efforts, APPETTO cannot guarantee the absolute accuracy or completeness of this information. Data may contain errors originating from manufacturers, distributors, or from the use of digital tools and third-party technologies (automatic aggregation, external APIs, etc.).
APPETTO expressly disclaims any liability for inaccuracies, omissions, or discrepancies resulting from information that is beyond its control.
4) Right of Reply and Collaboration with Brands
APPETTO values transparency and good faith. As such, we provide brands with an explicit right to reply and request corrections regarding information published within the application.
Detailed Procedure:Any brand wishing to challenge information published on APPETTO must submit a clear and documented request to: support@appetto.co
The request must include supporting evidence and up-to-date official documentation (technical data sheets, certified laboratory analyses, or equivalent materials).
APPETTO undertakes to review all requests within 15 business days.
Where a correction is deemed necessary, APPETTO will implement the required modifications within an additional 10 business days.
We are committed to maintaining a constructive and proactive relationship with brands in order to ensure the reliability, accuracy, and continuous improvement of the information provided through the APPETTO platform.
5) Medical and Veterinary Disclaimer
APPETTO does not replace the advice, diagnosis, or recommendations of a qualified veterinarian. All nutritional information, ratings, and recommendations provided through the application are intended for informational and educational purposes only.
Users should always consult a veterinary professional before making any significant changes to their pet’s diet, particularly in cases involving medical conditions, allergies, intolerances, therapeutic diets, or specific nutritional requirements.
6) User Reviews
Brands acknowledge that APPETTO cannot be held responsible for reviews, ratings, opinions, or comments submitted by users of the platform.
However, APPETTO is committed to promptly reviewing and removing any content that is reported and determined to be abusive, defamatory, misleading, unlawful, or malicious, in accordance with applicable laws and our moderation policies.
7) Misuse and Indemnification
Each user agrees to use APPETTO lawfully, responsibly, and in accordance with applicable laws and regulations.
Any misuse, unauthorized use, or unlawful activity carried out through the application remains the sole responsibility of the user concerned. The user agrees to indemnify and hold APPETTO harmless from any claims, liabilities, damages, losses, costs, or expenses arising from such use.
8) Data Security
Certain features of APPETTO require a paid subscription managed through third-party providers, including RevenueCat, Google Play Billing, and Apple In-App Purchases.
By subscribing to these services, you also agree to the applicable terms and conditions and privacy policies of the relevant payment and subscription providers.
APPETTO implements advanced technical and organizational security measures to protect user data. However, no method of electronic transmission or online storage can guarantee absolute security.
By using the application, users acknowledge and accept the inherent risks associated with internet-based services and digital data transmission.
9) Data Retention
Personal data is retained for as long as your account remains active and as necessary to provide our services.
Upon deletion of your account, all personal data associated with your profile will be permanently deleted within a reasonable period, unless a longer retention period is required by applicable law, regulatory obligations, or legitimate legal interests.
10) Your Rights
In accordance with the GDPR and other applicable data protection regulations, you have the following rights:
Right of Access and Rectification
Right to Permanent Deletion (Right to Erasure)
Right to Object to and Restrict Processing
Right to Data Portability
To exercise any of these rights, please contact us at: support@appetto.co
11) Payments and Subscriptions
APPETTO offers premium subscription plans managed through RevenueCat, Google Play Store, and Apple App Store billing services.
APPETTO does not collect, process, or store any banking or payment card information. All payment transactions are handled directly by the respective payment providers and are subject to their own terms, conditions, and privacy policies.
Users are encouraged to review the privacy policies and terms of service of the relevant platforms before subscribing to any paid service.
12) Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time to reflect legal, technical, or operational changes.
Users will be notified of any material changes by email and/or through notices displayed within the APPETTO application.
13) Contact
If you have any questions regarding this Privacy Policy or the way your personal data is processed, please contact us at: support@appetto.co